Introduction:
We’ve begun getting some reports of Moodle users experiencing the following error on Moodle. This isn't really a bug, but rather a configuration certain Moodle schools will need to make on their end. The issue starts with the Public Key type on Moodle which needs to be replaced by RSA key.
Please see the error
Argument #1 ($jwks) must be of type array, null given, called in [dirroot]/mod/lti/locallib.php on line 1335
If you see this error, please open a support ticket by going here and filling out the form. Please make sure to include the [CLIENT ID] from your Moodle LTI administrator
- Client ID example = DamJx23WTVNvAzW
Once the ticket is open and the above information is provided, our Support team work towards generating a "new" RSA Token which we will provide via the Support ticket you opened.
Please reach out to your TI Moodle Admin and ask them to
A) Change Public Key type from Keyset URL to RSA key
B) Enter the RSA token provided by JoVE Support into the Public key field
This should resolve the error above.
For more help or additional information, contact support@jove.com